More than 40 years of experience

COVID - 19 Policy - February 2022

Metro Lifts Ltd and all members of staff are fully committed to and will continue to follow our customers guidelines surrounding the current pandemic. Our priority is ensuring our employees and customers alike are kept as safe as possible during these uncertain times.

Metro Lifts Ltd at this current time are attending all call outs, services and repairs as normal. If you require any advice or assistance during this time, please do not hesitate to contact our office on 0208 366 8838.

Keep Safe.

Steven Mallett

Managing Director
Metro Lifts was formed in 1978 by three experienced engineers during the period of industrial action within the industry, they believed that clients did not need the continuing disruptions being caused to their own businesses when their lifts broke down so they set about on forming a company to give a personal and reliable service.

The Company started with a few service contracts and minor repairs. As a testament to the service we provide we still maintain lifts from the date of the company inception. The Directors based their strategy on looking after their clients by always being contactable and face to face rather than being passed around departments. Despite major growth the same policy applies.

The company is still independent and now spearheaded by Steven Mallett, the son of one of the original founders. Steven is closely supported by Company manager Ian Brown and Service Manager Darren Nichols giving in excess of 90 years knowledge and experience within the lift trade.

The Administration department is headed up by Elizabeth Whitelock and assisted by the admin team to help provide a smooth and efficient experience whilst dealing with Metro Lifts Ltd.

All our engineers are qualified with NVQ or equivalent certification.

As a customer focused company we take pride in the reputation we have developed. We have a high percentage of long-term customers; this is a testament to our commitment of complete customer satisfaction.

The company strives to at least attend to the client on the same day and in most cases rectify the defect.

No company however big or small can achieve perfection, but we guarantee we will always do our best and through communication that your lift will be fixed

Managing Director
Steven Mallett

Servicing & Maintenance

keeping your lift maintained.

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24 Hour Call Out

24 hour call out service

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Upgrade your lift

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Lift Car Refurbishment

Update the interior of your lift.

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 We have used Metro Lifts for over 15 years. On Oakray’s behalf, Metro carries regular maintenance and emergency repairs throughout Hertfordshire County Council. Metro’s effort in making sure that all jobs are dealt with the most professionalism earned them the reputation of valued partner in delivery of this contract. We are very grateful for their service and would recommend them to others. 

Mirek CzarnowskiCompliance Manager

 We have been associated with MetroLifts for almost 10 years, during which time they have provided an unrivalled service to both us and our Clients. They are easy to contact, those “in the know” are readily available for advice or information and they respond quickly to all situations. All in all, pleasure to work with. 

Alison MaceManaging Agent

 I have dealt with this company for a very very long time. Their service is very professional and their engineers are very helpful and knowledgeable about the work they are doing. If I need help or have an issue there is always someone on the end of the phone or they will come out. I would recommend them for any lift issues or enquiries you may have. Thank you Metro lifts. 

Helen MaherSite Manager

 Metro Lifts ! You make my job 1,000 times easier!! The best in the business. 

Benjamin GoldbergLewis & Tucker

Lift Technician

Central London and surrounding areas

Service Engineer (NVQ3 or Higher)

Central London and surrounding areas

  • 138 Lancaster Road, Enfield, UK